Return & Refund Policy
RETURNS & REFUND POLICY
Return Policy
We want you to be completely satisfied with your purchase, but we understand that sometimes an item may not meet your expectations. If you're not satisfied, you can return an item within 5 days of receiving your order.
To initiate a return, please contact our customer service team at ask@chandiyaat.com or +92 314 4464448 with the following information:
- Order number.
- Item(s) you wish to return.
- Reason for return (optional)
Refund Policy
Refunds will be issued in the original form of payment within 3 to 5 business days of receiving the returned item. Please note that refunds may take additional time to process depending on your bank or credit card company.
Conditions for Refund
To be eligible for a refund, items must meet the following conditions:
- - Item must be in its original condition with all tags and packaging intact.
- - Item must not have been worn, altered, or damaged.
Exchange Policy
If you'd like to exchange an item for a different size or style, please contact our customer service team and we'll be happy to assist you. Please note that exchange requests are subject to availability and may require additional shipping fees.
Warranty and Defective Items
If an item is defective or arrives damaged, please contact our customer service team and we'll provide a replacement or refund, whichever is applicable.
By shopping with us, you agree to our return and refund policy. We reserve the right to modify this policy at any time without notice.
I hope this helps! Let me know if you need any further modifications.